Nishant Patel’s passion for spending more time engaging with customers and educating them on their prescriptions led to him opening Hillside Family Pharmacy.
“I like to deal with customers to help them solve their problems, giving them education about their medication,” he said.
The new business is located in the family clinic at the corner of Hillside and 3rd Avenue.
The 28-year-old is originally from west India, where he studied pharmacy before coming to Canada to study biotechnology.
Patel has been a pharmacist for the past two years at the Duncan Real Canadian Superstore.
Prior to that he was a pharmacy assistant in Saskatchewan and Ontario.
“(In Ladysmith) I can provide individualized care to each person,” he said. “If they get any medication… I always try to look that there isn’t any conflict (with another medication).”
Several of Patel’s family members are also pharmacists, including his wife, sister, brother-in-law and father.
“If somebody put a bed over here for me I would just sleep here,” Patel joked about his passion for the job.
He’s even stayed open late for people to pick up medication and is providing free home delivery.
Hillside is open Monday to Friday from 8 a.m.- 6 p.m. and Saturday and Sunday from 9 a.m. to 3 p.m.