Canadian flyers scramble after strike forces British Airways cancellations

About 3,500 passengers on more than a dozen Canada-to-London flights are expected to be affected

British Airways planes sit parked as a Turkish Airways plane takes off above them at Heathrow Airport in London, Monday, Sept. 9, 2019. (AP Photo/Matt Dunham)

Canadian travel agencies are scrambling to help passengers whose British Airways flights have been cancelled on Monday and Tuesday after a pilots strike grounded the global carrier.

The airline says more than a dozen flights between Canada and London are slated to be cancelled over the two days, affecting about 3,500 passengers based on the size of the scheduled aircraft.

Toronto’s Pearson International Airport is most impacted with four flights each day. One arrival and one departure are cancelled over the two days in Montreal, Vancouver and Calgary.

“Customers were sent email notifications if they have been affected,” British Airways said in an advisory to travel agents.

Passengers can receive refunds or rebook for later flights. They may also be able to rebook on partner airlines such as American Airlines, Finnair and Aer Lingus, if seats are available.

Toronto travel agency TTI Travel says some customers have called to inquire but there doesn’t appear to be any alarm.

“We’ve been looking at flights and trying to re-accommodate them and make some decisions around how we support them and what those options are,” said TTI vice-president Lucy Lavigna.

Air Canada says it has added larger aircraft on the route between Toronto and London-Heathrow to accommodate increased demand it has seen in recent days.

“Last night we operated one flight on the route (we have four flights daily) with a 400-seat, Boeing 777 instead of the scheduled 298-seat Boeing 787-9, and will do the same tonight,” said spokesman Peter Fitzpatrick by email.

“That makes for a total of about 400 extra seats in the market. We continue to monitor the situation, but there are no plans for additional capacity at this time, in part because our aircraft are already committed under the existing schedule.”

WestJet Airlines said it’s “business as usual” for the Calgary-based airline.

READ MORE: Four-hour tarmac delay violates charter rights of Canadians with disabilities, lawsuit claims

British Airways cancelled almost all its flights for 48 hours, affecting as many as 195,000 travellers, due to a strike by pilots over pay.

The U.K.’s flagship carrier said in a statement Monday that it had “no way of predicting how many (pilots) would come to work or which aircraft they are qualified to fly.”

As a result, it said it had “no option but to cancel nearly 100 per cent” of its flights for the duration of the strike.

“We have supplemented our fleet by using aircraft and crew from other airlines (wet-leasing) and working with our partner airlines to schedule larger aircraft to take the maximum number of customers,” said the trade support website that details customer guidelines.

— With files from The Canadian Press

The Associated Press

Like us on Facebook and follow us on Twitter

Just Posted

Long-awaited Crofton road improvements finally happening

Paved shoulders on both sides will be a welcome addition

New ratepayers association forming in Area H

Organization will advocate for North Oyster, Yellowpoint and Diamond District residents

Mrs. Warren’s Profession a delightful comedic romp

Chemainus Theatre Festival did not disappoint with their production of Mrs. Warren’s Profession

Campground on the chopping block as ALC deadline looms

Owners fighting to continue facility’s operation, with a huge outpouring of support

Nanaimo-Ladysmith candidates try to chart a path to victory

Conservatives, NDP, Liberals set sights on votes needed to unseat Green incumbent

VIDEO: Drone footage documents work to free salmon at Big Bar landslide

Video shows crews working to remove rocks and wood, and transporting salmon by helicopter

Man who crushed Nanaimo RCMP cars with stolen truck gets more jail time

Majore Jackson, 34, sentenced to two more years in jail in provincial court in Nanaimo

Defense says burden of proof not met in double murder case against Victoria father

Closing statements begin in trial for man accused of killing daughters Christmas 2017

B.C. dog breeder banned again after 46 dogs seized

The SPCA seized the animals from Terry Baker, 66, in February 2018

Surrey mom allegedly paid $400,000 for son in U.S. college bribery scam

Xiaoning Sui, 48, was arrested in Spain on Monday night

Three dogs found shot dead in Prince George ditch

The three adult dogs appeared to be well cared for before being found with gunshot wounds, BC SPCA says

B.C. party bus company to be monitored after 40 intoxicated teens found onboard

Police received tip teens and young adults were drinking on party buses and limousines in Surrey

Rick Mercer calls out Conservative candidate in B.C. for fake meme

‘Not true. All fake. Please Stop,’ tweeted Rick Mercer in response

Bear killed in Kimberley after chasing girl, wreaking havoc on town

This particular brown-coloured bear has been the subject of many calls this summer; very food habituated, CO says

Most Read