Unusually large tip returned by honest B.C. restaurant

Unusually large tip returned by honest B.C. restaurant

A Vernon mother is thrilled by one business owner’s honesty

For every dishonest person willing to prey on others, there is an honest person out there wanting to make things right— that’s the lesson one Vernon man learned recently.

On a whim, Steven Schwebbach, 27, decided to stop at Taco Del Mar for lunch on his way to work one day in late November. He ordered a soft taco combo and chatted with the staff about his volunteer work at the Salvation Army before paying for his meal, unaware that instead of leaving a $4 tip on his $12 meal, he had accidentally left a $40 tip.

When the staff members who had served Steven that day discovered the “unusually large tip,” while doing their cash out, they contacted restaurant owner Byron Skelton and reported it. Skelton, having met Steven before, said he realized who had left the tip after reviewing the day’s camera footage and removed the $40 from the totals, setting it aside for Steven to retrieve.

“It’s the kind of thing that could happen to anyone,” his mother, Barbara said, referring to the accident.

The difference, she explained, is that, while she might have noticed the discrepancy right away, her son, who has been diagnosed with a “moderate developmental delay,” did not.

“Steven as independent as he can be, has difficulty with money, so we have to depend on people being honest.

“There have been times when Steven has gone places, and I think this happens a lot with people with disabilities, where we’ve had situations where he’s made a debit purchase or even paid in cash, and not been given the correct change.”

Barbara said she and her husband do have certain precautions in place to protect their son, but he, and other people she knows within the “community of people with disabilities,” can’t always be protected from those who wish to take advantage.

“People with disabilities don’t like being ripped off either,” she pointed out, before recalling an incident where Steven was shorted about $6.

“We went back to the store with the receipt and the change he was given and explained that he didn’t realize he hadn’t received the correct change, and asked for the change. We were basically told ‘too bad.’”

Steven says he won’t go back to that store because it makes him feel uncomfortable, and also carries a pen and paper to do calculations after he pays for a purchase, or brings a friend with him to keep a watchful eye.

Incidents like that, she said, often leave Steven feeling apprehensive about returning to those places. She noted stories like that, tend to reverberate throughout the “community of people with disabilities,” and word can spread quickly about which places are “safe” or “unsafe.”

When she spotted the suspiciously high charge from the 24th Street restaurant on Steven’s bank statement later that day, Barbara said she was fully prepared for a fight.

Armed with a printed copy of Steven’s bank statement showing the charge, Barbara’s husband went to the restaurant to confront the franchise’s owner, Skelton, about correcting the error.

But the fight the Schwebbachs emotionally prepared themselves for, never happened.

When her husband walked in the door of Taco Del Mar, Skelton already had $40 in an envelope.

Skelton said he even went to the Salvation Army one day hoping to find Steven, when he recalled the young man saying he worked there. He didn’t come across Steven, but held on to the money anyway, figuring he’d come back sooner or later.

Taking that extra step, Skelton noted is more than just “good business.” It’s just part of being a good person.

“When my husband texted me and told me Byron had Steven’s money, I couldn’t believe it. We didn’t think it would be that easy. We expected to be given a hard time,” Barbara said.

“It seemed like they went above and beyond to make sure. I mean, they could have tried and then just given up after a few days. To keep the money there for Steven in hopes that he would come back — I mean, I was amazed.”

Barbara said she was so impressed, she did what many people do when they want to share a story — positive or negative, she took it to Vernon Rant and Rave, a popular local social media forum.

“We all like to be told when we’re doing something right, because, particularly when you work in customer service, we often hear when we’re doing something wrong. I just thought it was really worthy of publicity.”

Barbara said as news of the the incident has spread, the restaurant has been promoted within the disability community in Vernon as a place that is safe for people to go, “where they’re not going to be ripped off.”

In an era when people with disabilities sometimes get taken advantage of more often than many of us realize, she added, a safe place is a “big deal.”

Erin Christie


@VernonNews
erin.christie@vernonmorningstar.com

Like us on Facebook and follow us on Twitter.

RELATED

Just Posted

CVRD to increase enforcement after audits reveal that curb-side recycling contamination in the district is well above acceptable limits. (File photo)
CVRD reports contamination in recyclables well above acceptable levels

Increased enforcement planned starting this summer

A conceptual rendering of the commercial plaza at 1130 Rocky Creek Road. (Town of Ladysmith/June 15 Council Agenda)
Rocky Creek commercial plaza passes public hearing

The proposed plaza at 1130 Rocky Creek Road would bring commercial activity to Ladysmith’s north end

Kate Cram and her team at Old Town Ice Cream are thrilled to be open for business. (Cole Schisler photo)
Old Town Ice Cream opens up right on time for summer

Located at 539 1st Avenue, Old Time Ice Cream is open from 10 a.m. to 7 p.m. daily

Things are looking up for Vancouver Island as zero COVID-19 cases have been reported for the first time since October. THE CANADIAN PRESS/Darryl Dyck
Island records zero new COVID-19 cases for the first time since October

For the first time since October, the province is reporting zero new… Continue reading

Black Press file photo
RCMP seek suspect in Vancouver Island-wide crime spree

Crimes stretched from Deep Bay to Qualicum, Ladysmith, Chemainus and Youbou

Marco Mendicino, Minister of Immigration, Refugees and Citizenship during a press conference in Ottawa on Thursday, May 13, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada to welcome 45,000 refugees this year, says immigration minister

Canada plans to increase persons admitted from 23,500 to 45,000 and expedite permanent residency applications

A Lotto 6/49 ticket purchased in Parksville for the June 19, 2021 draw is a $3M winner. (Submitted photo)
Winning Lotto 6/49 ticket worth $3M purchased on Vancouver Island

Lottery prize winners have 52 weeks to claim jackpot

Barbara Violo, pharmacist and owner of The Junction Chemist Pharmacy, draws up a dose behind vials of both Pfizer-BioNTech and Oxford-AstraZeneca COVID-19 vaccines on the counter, in Toronto, Friday, June 18, 2021. An independent vaccine tracker website founded by a University of Saskatchewan student says just over 20 per cent of eligible Canadians — those 12 years old and above — are now fully vaccinated. THE CANADIAN PRESS/Nathan Denette
At least 20% of eligible Canadians fully vaccinated, 75% with one dose: data

Earlier projections for reopening at this milestone didn’t include Delta variant

This undated file photo provided by Ernie Carswell & Partners shows the home featured in the opening and closing scenes of The Brady Bunch in Los Angeles. Do you know the occupation of Mike Brady, the father in this show about a blended family? (Anthony Barcelo/Ernie Carswell & Partners via AP, File)
QUIZ: A celebration of dad on Father’s Day

How much do you know about famous fathers?

Emily Steele holds up a collage of her son, 16-year-old Elijah-Iain Beauregard who was stabbed and killed in June 2019, outside of Kelowna Law Courts on June 18. (Aaron Hemens/Capital News)
Kelowna woman who fatally stabbed teen facing up to 1.5 years of jail time

Her jail sentence would be followed by an additional one to 1.5 years of supervision

Cpl. Scott MacLeod and Police Service Dog Jago. Jago was killed in the line of duty on Thursday, June 17. (RCMP)
Abbotsford police, RCMP grieve 4-year-old service dog killed in line of duty

Jago killed by armed suspect during ‘high-risk’ incident in Alberta

The George Road wildfire near Lytton, B.C., has grown to 250 hectares. (BC Wildfire Service)
B.C. drone sighting halts helicopters fighting 250 hectares of wildfire

‘If a drone collides with firefighting aircraft the consequences could be deadly,’ says BC Wildfire Service

A dose of the Pfizer-BioNTech COVID-19 vaccine is pictured at a vaccination site in Vancouver Thursday, March 11, 2021. THE CANADIAN PRESS/Jonathan Hayward
NACI advice to mix vaccines gets varied reaction from AstraZeneca double-dosers

NACI recommends an mRNA vaccine for all Canadians receiving a second dose of a COVID-19 vaccine

A aerial view shows the debris going into Quesnel Lake caused by a tailings pond breach near the town of Likely, B.C., Tuesday, Aug. 5, 2014. THE CANADIAN PRESS/Jonathan Hayward
Updated tailings code after Mount Polley an improvement: B.C. mines auditor

British Columbia’s chief auditor of mines has found changes to the province’s requirements for tailings storage facilities

Most Read