Arbour Cottage, a five bed long term care facility in Ladysmith had its license suspended by Island Health for numerous violations. (Arbour Cottage photo)

Arbour Cottage, a five bed long term care facility in Ladysmith had its license suspended by Island Health for numerous violations. (Arbour Cottage photo)

Arbour Cottage long term care home has license suspended

Owner operator Jaime Looten says the facility will not reopen

Island Health has suspended the care license for Arbour Cottage, a private long term care facility in Ladysmith.

The suspension was effective October 29, 2020 after numerous violations were uncovered through a series of inspections.

Island Health confirmed that all five residents of Arbour Cottage were relocated to other facilities.

“All five residents were assessed to identify their care needs and we worked closely with them and their families to support them and ensure they were placed in an appropriate care setting.”

A routine inspection on October 15 found that licensee Jaime Looten failed to take action on 22 contraventions to the Community Care and Assisted Living Act, and Residential Care Regulations.

Contraventions included an lack of updated criminal record checks for employees at the facility. Licensing reviewed 10 staff files, one criminal record check had expired, two were from different facilities, and one was missing. The inspection also found that of 10 staff files, six did not have immunization and tuberculosis information on file. Three files, including the manager, did not have current first aide certificates on file.

Other contraventions noted a lack of nutrition care plans for one of the five residents at the facility, and recreation and leisure plans were not present in two care plans.

Arbour Cottage was also found to be in contravention of public health orders in place to the prevent the spread of COVID-19. A virtual health and safety inspection uncovered that staff were only screened upon their return to work after days off, and not on a regular basis.

Many of the issues identified at Arbour Cottage were carried over from previous inspections, some as far back as January 20, 2017.

Island Health investigated two complaints that were filed against Arbour Cottage since 2019.

A complaint filed on January 2 2019 found that Looten did not immediately notify a medical health officer of a reportable incident where a person in care had been aggressive toward a staff member. Additionally the complainant stated there had not been enough food in the home, that staff had to provide food themselves to persons in care.

The second complaint, filed June 7 2020, found that Looten had not promoted the health, safety and dignity of persons in care.

“Specifically not screening for COVID-19 prior to entering the facility, social distancing was not adhered to as ordered by the Provincial Health Officer, and visitation during the COVID-19 pandemic,” observations found.

Island Health reported that Looten did submit a corrective action plan specific to the contravention that was reviewed and accepted.

Looten said he has comitted to working with Island Health to take corrective action on any remaining issues; however Arbour Cottage will not reopen. The house Looten leased to operate Arbour Cottage was sold by the owner, and he said he was given a notice to vacate the property by December 31.

“We are out and we are leaving,” he said.

Looten does not operate any other care facilities, and said he has no plans to open new long term care facilities at this time.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

New crosswalk across Henry Road from the Mount Brenton Golf Course is now in use for golfers. (Photo by Don Bodger)
Awareness required in the initial stages of new signalized crosswalk

Drivers looking at more stops and starts while golfers stick to one crossing point

Nanaimo-North Cowichan MLA Doug Routley was passed up for a cabinet position by Premier John Horgan. (Photo submitted)
Routley left off the list of NDP cabinet ministers again

Premier Horgan opts for some newcomers in key positions over experienced MLA

Environment Canada has issued a special weather statement forecasting windy weather Sunday and Monday. (News Bulletin file photo)
More windy weather on the way for Vancouver Island

Environment Canada issues special weather statement for Victoria, east coast of Island, north Island

Ladysmith Chamber of Commerce has worked to support businesses throughout the pandemic. (File photo)
Ladysmith Chamber reflects on a challenging 2020

For small businesses looking to adapt to the challenges of COVID-19 one… Continue reading

49th parallel was an early adopter of Plexiglas shields, and required staff to wear face masks. (49th Parallel photo)
49th Parallel continues to grow in spite of pandemic

The biggest challenge of the pandemic has been keeping shelves stocked at 49th Parallel stores

A bus shelter in White Rock is emblazoned with an ad from B.C.’s Office of the Human Rights Commissioner on Sunday, Nov. 29, 2020. (Black Press Media files)
VIDEO: ‘Am I racist?’ campaign asks British Columbians to confront their unconscious biases

Signs asking British Columbians to think about racial injustice have been put up across the province

Black Press Media and BraveFace have come together to support children facing life-threatening conditions. Net proceeds from these washable, reusable, three-layer masks go to Make-A-Wish Foundation BC & Yukon.
Put on a BraveFace: Help make children’s wishes come true

Black Press Media, BraveFace host mask fundraiser for Make-A-Wish Foundation

Mary Ellen Turpel-Lafond speaks to a reporter in Vancouver on November 13, 2015. (THE CANADIAN PRESS/Darryl Dyck)
No evidence that B.C. ER staff played blood alcohol level game, but Indigenous racism widespread

Mary Ellen Turpel-Lafond releases findings of independent investigation

The Nov. 20 WestJet flight 3171 has been identified by the BC Centre for Disease Control with a COVID case aboard. (Black Press file photo)
Fifth COVID-19 exposure reported on flight at Comox airport

Another exposure risk from flight originating in Calgary

(Dave Landine/Facebook)
VIDEO: Dashcam captures head-on crash between snowplow and truck on northern B.C. highway

Driver posted to social media that he walked away largely unscathed

Menno Place. (Google Street View image.)
B.C. care home looks to hire residents’ family members amid COVID-19-related staff shortage

Family would get paid as temporary workers, while having chance to see loved ones while wearing PPE

B.C. Finance Minister Carole James and Premier John Horgan announce $5 billion emergency fund for COVID-19 unemployment and other relief, B.C. legislature, March 23, 2020. (B.C. government)
Carole James stays on to advise B.C. Premier John Horgan

Retired finance minister to earn a dollar a year

Langley RCMP issued a $2,300 fine to the Riverside Calvary church in Langley in the 9600 block of 201 Street for holding an in-person service on Sunday, Nov. 29, 2020, despite a provincial COVID-19 related ban (Dan Ferguson/Black Press Media)
Langley church fined for holding in-person Sunday service

Calvary church was fined $2,300 for defying provincial order

A pedestrian makes their way through the snow in downtown Ottawa on Wednesday, Nov. 25, 2020. THE CANADIAN PRESS/Sean Kilpatrick
Wild winter, drastic swings in store for Canada this year: Weather Network

In British Columbia and the Prairies, forecasters are calling for above-average snowfall levels

Most Read