B.C.’s responsible gambling program expands to all gaming centres

B.C.’s responsible gambling program expands to all gaming centres

GameSense to operate at more locations and in cozier environments

People needing help with their gambling will now have an easier way to access resources thanks to an enhanced BCLC program that was rolled out in Chilliwack this week.

Launched in 2009, the BC Lottery Corporation’s GameSense is a program focused on responsible gambling. Now, it’s been revamped and Chilliwack is the first gaming centre in B.C. to take advantage of it.

Officials were at Chances Chilliwack on Thursday to make the announcement.

Previously, only GameSense advisors were in place at B.C. casinos, but by the fall of 2019, advisors will be in every gambling facility across B.C.

In addition to the expanded GameSense advisor presence, BCLC has also invested in new GameSense information centres, which are welcoming spaces that encourage players to visit and learn more about how games work, talk with a GameSense advisor or just take a break.

Chances Chilliwack is the first community gaming centre in B.C. to have both a GameSense advisor plus a GameSense information centre. Michael Verhoef is the advisor in Chilliwack and will be manning the info booth at Chances.

“It is truly rewarding to be interacting with customers every day, sharing information on how the games work or how to stick to a budget, and encouraging players to adopt healthy behaviours and attitudes towards gambling,” said Verhoef.

He’ll be on hand to chat one-on-one with gamblers. He’s trained to answer questions like the odds of winning and losing, and myths about gambling.

GameSense is a responsible gambling program designed to encourage players to adopt behaviours and attitudes that can reduce the risk of developing gambling addictions. It includes setting time and money limits, as well as being open and honest with friends and family about personal gambling habits.

READ MORE: Responsible gambling week offers guidance

READ MORE: Chances Chilliwack opened six years ago

BCLC wants to continue to remind players that gambling is a form of entertainment, not a way to pay off your mortgage or a retirement plan, says Sarah Morris, BCLC media relations.

“I am proud of our efforts to invest in and enhance player health supports here in Chilliwack,” said Jamie Wiebe, BCLC director of player health. “Research shows that on-site advisors are a valuable resource in the promotion of responsible play and reduction of gambling-related harms.”

The GameSense program has proven to be extremely effective in promoting responsible gambling and positive play behaviours. Currently, the advisors have approximately 55,000 interactions with customers at B.C. casinos each year.

Though not manned 24/7, the GameSense info centre at Chances Chilliwack will always be open and have resource information.

Verhoef will be there working peak hours Wednesdays to Sundays. His hours are posted publicly at the booth, alongside his work cellphone number, for those in need of help.

“I look forward to building strong relationships with players and staff here at Chances,” says Verhoef.


 

@PhotoJennalism
jenna.hauck@theprogress.com

Like us on Facebook and follow us on Twitter.

 

(Jenna Hauck/ The Progress)

(Jenna Hauck/ The Progress)

Just Posted

Volunteers Alex Cook, Ron Dashwood, and Bill Drysdale have been hard at work restoring the old Ladysmith train station. (Cole Schisler photo)
Train station restoration on track for future community open house

Community is asked to give feedback on what they think the best use is for the station

Chemainus Indigenous Peoples Weekend organizer Connie Crocker. (Photo submitted)
Chemainus Indigenous Peoples Weekend online June 19-21

Event’s been in the planning stages since February without knowing COVID implications

Nanaimo-North Cowichan MLA Doug Routley was passed up for a cabinet position by Premier John Horgan. (Photo submitted)
Op-Ed: Modernizing forestry and prioritizing reconciliation

Doug Routley writes on Fairy Creek and Central Walbran Valley old growth deferrals

The log retaining wall that supports the access road to the Ladysmith Community Marina is failing and needs to be replaced. (Cole Schisler photo)
Remediation work for community marina access road expected to be costly

A log retaining wall between the access road and the parking area is failing and must be replaced

Marine biologist Rick Harbo pulls a lid from the Ladysmith harbour, which he uses to monitor the presence of native and non-native species in the Ladysmith harbour. (Cole Schisler photo)
Unidentified sponge may be the latest marine species invading Ladysmith Harbour

Marine biologist finding dozens of alien species in warm-water harbour, none of them threatening

A small pod of Pacific white-sided dolphins pass by close to shore in Campbell River June 16, 2021. Still capture from video courtesy of Kimberly Hart
VIDEO: Dolphin sunset captured from Vancouver Island shore

Spectacular setting for view of travelling pod of Pacific white-sided dolphins

A search is underway for a 75-year-old fisherman who went missing near Port Angeles Thursday evening. (Courtesy of U.S. Coast Guard)
Search continues for angler missing between Port Angeles and Victoria

Canadian, U.S. Coast Guard searching for 75-year-old man reported missing Thursday evening

Chief Public Health Officer Theresa Tam listens to a question during a news conference, in Ottawa, Tuesday, Jan. 12, 2021. The number of confirmed COVID-19 cases attributed to the highly contagious Delta variant grew in Canada this week. THE CANADIAN PRESS/Adrian Wyld
Canada’s public health agency reports spike in confirmed cases of Delta variant

More than 2,000 cases of the variant confirmed across all 10 provinces and in one territory

Bella Bella is on B.C.’s Central Coast, accessible only by air and ocean. (Tom Fletcher/Black Press)
B.C. provides $22 million for Heiltsuk development on Central Coast

Elders care home project, tourism, lumber mill supported

The federal government says it wants to ban most flavoured vaping products in a bid to reduce their appeal to youth. THE CANADIAN PRESS/AP-Craig Mitchelldyer
Health Canada proposes ban on most vaping flavours it says appeal to youth

If implemented, the regulations would restrict all e-cigarette flavours except tobacco, mint and menthol

Seth Rogen’s vibrant orange sculpture was sold for $7,000 above Vancouver Art Gallery’s initial estimation at auction Tuesday. June 15. (Heffel Fine Arts)
Vase made by Seth Rogen sells for $12,000 at Vancouver auction

The B.C.-born comedian has a new pot habit and it’s paying off

BC Lions running back John White IV (3) runs with the ball during first quarter CFL football action against the Ottawa Redblacks in Ottawa on Saturday, September 21, 2019. THE CANADIAN PRESS/ Patrick Doyle
BC Lions file trademark for new logo

Canadian Football League team files for new design on June 1

The remains of the Mid-Island Co-op in Whiskey Creek along the Alberni Highway on Friday, June 18, after a blaze the day before devastated the gas station. (Michael Briones photo)
VIDEO: Camper van explosion burns Vancouver Island gas station to the ground

Nine fire departments responded to the incident, no injuries reported

The Montreal Police logo is seen in Montreal on Wednesday, July 8, 2020. Some Quebec politicians are calling for an investigation after a video was released that appears to show a Montreal police officer with his leg on a young Black man’s neck during an arrest. THE CANADIAN PRESS/Paul Chiasson
Probe called for after video appearing to show Montreal officer’s knee on Black youth’s neck

Politicians call for investigation after clip evokes memories of George Floyd incident

Most Read