Parliamentary interpreter Nicole Gagnon poses for a photo on Parliament Hill, Tuesday January 19, 2021 in Ottawa. THE CANADIAN PRESS/Adrian Wyld

Parliamentary interpreter Nicole Gagnon poses for a photo on Parliament Hill, Tuesday January 19, 2021 in Ottawa. THE CANADIAN PRESS/Adrian Wyld

Parliamentary hearings over Zoom an ongoing headache for translators

The problem persists as MPs prepare to return virtually to the House of Commons next week

Translators say they are “riddled with auditory injuries” after nine months of interpreting parliamentarians online via fuzzy laptop mics and poor internet connections.

The association representing some 70 accredited interpreters who translate English into French and vice versa on Parliament Hill says seven in 10 respondents to a new survey have experienced auditory issues that forced them to go on leave for recovery.

The problem persists as MPs prepare to return virtually to the House of Commons next week, even as roughly 15 per cent of staff interpreters remain on leave and a growing number of freelancers also take time off from work.

The strain of Zoom-based proceedings has also prompted shorter shifts and more requests for transfer to non-virtual assignments during the COVID-19 pandemic, resulting in a shrinking pool of available translators.

Interpreter Nicole Gagnon says she has experienced some hearing loss due to a constant stream of low-quality sound and loud feedback loops, while her colleagues are coping with tinnitus, nausea and headaches.

The federal translation bureau did not respond immediately to requests for comment on calls for better sound quality.

Many Canadians grapple with the frustrations of daily video conferencing, but Gagnon says the clash of speaking constantly overtop of audio from high-decibel MPs adds a level of physical strain and mental stress that has pushed some to the breaking point.

A study last fall found Canada ranked 13th out of 81 countries in the number of acoustic shock incidents suffered by interpreters, with six in 10 Canadian respondents having reported symptoms typical of the trauma.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

canadian politicsfederal government

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

An Island Health nurse prepares a dose of COVID-19 vaccine. (Photo courtesy Island Health)
Health authority opening 19 clinics to immunize Vancouver Island residents

Health authority anticipates more than 40,000 people will be immunized over the next month

Eliot Kinsey runs T3ch For the People at Ladysmith Secondary. (Jennifer Fink photo)
High school student joins program to improve access to technology

By George Brockhurst, LSS Student Writer As the world moves forward, people… Continue reading

Lymphedema is often treated with medical devices such as compression garments, pneumatic compression pumps, or specialized custom wraps and bandages. (Submitted photo)
March 6 marks World Lymphedema Day

Lymphedema is caused by damage to the lymphatic system, and afflictings millions worldwide

Work has begun on the Downtown Public Washroom on 1st Avenue. (Submitted photo)
Work has begun on the Ladysmith Downtown Public Washroom

The project is expected to be finished in the spring

An architectural rendering of the five storey condo building at 201/203 Dogwood Drive. (BJK Architecture photo)
Five storey condo building proposal at Dalby’s proceeds to public hearing stage

Frank and Mike Crucil of FMC Holdings are hoping to turn Dalby’s Automotive into a five storey condo

Elvira D’Angelo, 92, waits to receive her COVID-19 vaccination shot at a clinic in Montreal, Sunday, March 7, 2021, as the COVID-19 pandemic continues in Canada and around the world. THE CANADIAN PRESS/Graham Hughes
‘It’s been a good week’: Tam hopeful on vaccines as pandemic anniversary nears

Tam says the addition of two new vaccines will help Canadians get immunized faster

(The Canadian Press)
‘Worse than Sept. 11, SARS and financial crisis combined’: Tourism industry in crisis

Travel services saw the biggest drop in active businesses with 31 per cent fewer firms operating

Pictures and notes in from friends and classmates make up a memorial in support and memory of Aubrey Berry, 4, and her sister Chloe, 6, during a vigil held at Willows Beach in Oak Bay, B.C., on December 30, 2017. THE CANADIAN PRESS/Chad Hipolito
Mother of slain daughters supports recent changes to Canada’s Divorce Act

Sarah Cotton-Elliott said she believed her children took a back seat to arranging equal parenting

The Port Alice pulp mill has been dormant since 2015. (North Island Gazette file photo)
Parts recycled, life returning to inlet as as old Port Alice mill decommissioned

Bankruptcy company oversees de-risking the site, water treatment and environmental monitoring

Victoria man Brett Andersen is asking for people’s help to secure him one of eight free tickets to the moon. (Screenshot/@brettandersen Instagram)
Victoria man wants your help securing a free ticket to the moon

Japanese billionaire offering eight people a trip to the moon

The Conservation Officers Service is warning aquarium users after invasive and potentially destructive mussels were found in moss balls from a pet store. (BC Conservation Officers Service/Facebook)
Aquarium users in B.C. warned after invasive mussels found at pet store

Conservation officers were told the mussels were found in a moss ball from a Terrace pet store.

Hockey hall-of-fame legend Wayne Gretzky, right, watches the casket of his father, Walter Gretzky, as it is carried from the church during a funeral service in Brantford, Ont., Saturday, March 6, 2021. HE CANADIAN PRESS/Nathan Denette
Walter Gretzky remembered as a man with a ‘heart of gold’ at funeral

The famous hockey father died Thursday at age 82 after battling Parkinson’s disease

Donald Alan Sweet was once an all star CFL kicker who played for the Montreal Alouettes and Montreal Concordes over a 13-year career. Photo courtesy of Mission RCMP.
Ex-B.C. teacher who was CFL kicker charged with assault, sexual crimes against former students

Donald Sweet taught in Mission School District for 10 years, investigators seek further witnesses

Most Read