Health providers earn stars

At every stage we met professional, supportive people; not once did we feel neglected or ill-served.

Over the past few weeks my family has had to make use of the medical services we pay for through our taxes and the Medical Services Plan of B.C., and I have to say, ours has been a positive experience.

I won’t go into the particulars of why, but I think it is helpful to say who attended to our needs and where. Our first stop was the Health Care Centre in Chemainus; then an ambulance trip between there and the Cowichan District Hospital in Duncan. At every stage we met professional, supportive people; not once did we feel neglected or ill-served.

To put this into perspective, we were expecting the worst. Our natural trepidation on crossing the threshold into ‘institutionalized’ care has been confirmed, without our having had much direct experience, by countless horror stories swapped at parties and beamed through the media

If reports were to be believed, you’d almost expect to go in for heart surgery, only to come out with your feet sewn on backwards.

Again, to put things into perspective, at CDH there was indeed lots of paperwork, plenty of waiting around while specialists were summoned, tests conducted, a bed found.

But there wasn’t a moment when we felt our needs – not to mention the needs of hundreds of others – had not been acknowledged and were not being diligently attended to.

True the specialist who did deal with our case seemed abrupt, almost to the point of rudeness. We would learn in a subsequent visit he was at the point of exhaustion due to the number of hours he had put in.

The point is, even though there were stretches of time we had to make small talk, and where a bed in the corridor was the only option, we were still being taken care of by professionals who were cheerful and respectful. They managed to make an ‘institutionalized’ environment caring.

Cowichan District Hospital has a four star rating on Google. In our experience the Chemainus Health Care Centre and the BC Ambulance Service deserve the same.

Craig Spence

 

Editor

 

 

Just Posted

Upgrades at Crofton ferry terminal expected in 2022

Public consultations expected to begin in 2019

Chemainus Theatre promises next year will be a record-breaker

Mama Mia one of three blockbuster shows theatre brass expect to draw big audiences

Ladysmith Interact club students inspired and inspiring

Ladysmith Secondary School group making a difference in their community

Driver unharmed in high-speed rollover crash on Trans-Canada Highway

Jeep and minivan involved in collision near Nanaimo River Road

IIO doesn’t recommend charges after motorcyclist death in Mill Bay

An off-duty VicPD officer was involved in the crash

REPLAY: B.C’s best video this week

In case you missed it, here’s a look at the replay-worth highlights from this week across the province

Canucks score 3 power-play goals in 4-2 win over Oilers

Vancouver sniper Boeser has 6 goals in last 5 games

Microscopic parasite found in Prince Rupert water affecting thousands

More than 12,000 residents affected by the boil water advisory issued Dec. 14

Trudeau lashes out at Conservatives over migration “misinformation”

Warning against the “dangers of populism,” Trudeau says using immigration as a wedge political issue puts Canada’s future at risk.

B.C. hockey coach creates ‘gear library’ to remove cost barrier of sport

Todd Hickling gathered donations and used gear to remove the cost barrier for kids to play hockey.

Canada’s ambassador meets with second detainee in China

Global Affairs says John McCallum, Canada’s ambassador to China, met with Spavor Sunday

‘They’re coming:’ Flying cars may appear in urban skies by 2023

Air taxis will number 15,000 and become a global market worth $32 billion by 2035

B.C. VIEWS: Andrew Wilkinson on taxes, ICBC and union changes

Opposition leader sees unpredictable year ahead in 2019

5 tips for self-care, mental wellness this holiday season

Ministry of Mental Health and Addictions urging British Columbians to prioritize self care through festive season

Most Read